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Tealive | Bandar Puchong Jaya Shoplot

3.2(93) 52 composite score See reviews on Google ✓ Verified Publishes prices moderate
Laptop-Friendly / Study CafesAesthetic / Instagrammable Cafes
Tealive | Bandar Puchong Jaya Shoplot
Price
moderate
Services
Laptop-Friendly / Study Cafes, Aesthetic / Instagrammable Cafes
Reviews
93

What recent reviews say

This location draws praise for its quiet, comfortable workspace and decent seating, but is hampered by persistent complaints about staff rudeness and unprofessionalism across multiple visits. Drink quality swings wildly from batch to batch, with customers reporting missing flavors, incorrect modifications, and orders going unfulfilled, while staff often deflect blame or hang up when issues are raised.

Recent shift: Sentiment has not improved over the past year; staff rudeness complaints span from 11 months ago to one month ago, and drink quality issues continue appearing in recent reviews.

Praised for
  • quiet workspace atmosphere
  • comfortable seating and layout
  • sparkling passion fruit tea quality
Watch-outs
  • rude and impatient staff
  • inconsistent drink quality and flavor
  • poor order accuracy and fulfillment
  • staff POS system and voucher handling errors
spacious-seatingslow-servicenoisy
Best for: People needing a quiet place to work or study, not group social visits.
Think twice if: Staff rudeness is consistent across multiple reports; drink quality control and order accuracy are unreliable.

Strengths

  • quiet, spacious workspace suitable for studying or meetings
  • comfortable seating and airy layout
  • sparkling passion fruit tea praised by some

Worth knowing

  • Staff named Fara reported as rude in at least one incident
  • POS system errors when processing GRAB and Lazada vouchers
  • Orders missing items when delivered via Grab
  • Toilet cleanliness noted as poor
  • Glass doors installed at entrance

What reviews say by service

Laptop-Friendly / Study Cafes
Praised for quiet environment and ample seating, but staff rudeness undermines the experience.
Aesthetic / Instagrammable Cafes
Comfortable chairs and layout appealing, though inconsistent drink presentation and poor drink quality detract from the aesthetic appeal.

How it compares

  • Rated 3.2 against a 4.45 average across the 75 aesthetic / instagrammable cafes businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 86
Review recency 100
Review sentiment 33
Profile completeness 100
Verification 30

Common questions

Is this a good place to work or hold meetings?
Yes, reviewers note it is quiet, has comfortable seating, ample space, and is unlike other outlets that blast music. One person called it best for F2F meetings without crowds and noise.
What is the 2nd cup promotion?
Their website lists a Thursday 3-6PM promotion where a second cup costs RM1.10.
Are drinks consistent across visits?
No. Multiple reviewers report stark flavor differences between visits, missing toppings (like boba syrup or jelly), and drinks arriving too warm or incorrectly sweetened.

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Last updated 2026-07-04