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ZUS Coffee | IOI Boulevard | Puchong

4.1(177) 71 composite score See reviews on Google ✓ Verified
Laptop-Friendly / Study CafesSpecialty Coffee
ZUS Coffee | IOI Boulevard | Puchong
Services
Laptop-Friendly / Study Cafes, Specialty Coffee
Reviews
177

What recent reviews say

Staff warmth stands out here; regulars name Siti and Amir by name for their genuine friendliness and care. Drinks are made consistently well, though custom requests sometimes slip through. The main friction point is wait times that can stretch past half an hour, and a recent promotion's fine print caught customers short by mere cents on their purchase total.

The IOI Boulevard location sits on a busy street where parking is tight. Order via app and expect customisation mishaps on busier shifts. This works best for people who enjoy the social atmosphere and don't mind a slower pace.

Praised for
  • friendly and attentive staff
  • consistent drink quality
  • clean and comfortable space
  • specialty coffee drinks made well
Watch-outs
  • long waits and slow service
  • custom drink orders not followed
  • unfair promotion terms and conditions
  • limited parking on busy street
friendly-staffgood-coffeecozylimited-parkingslow-servicelong-wait
Best for: Remote workers and coffee drinkers who value friendly service and a relaxed vibe over speed.
Think twice if: Long waits (30+ minutes reported) and custom drink requests not always honored; street parking is scarce.

Strengths

  • named staff known for genuine friendliness
  • consistent specialty coffee quality
  • comfortable workspace with clean interior

Worth knowing

  • Staff member Siti praised multiple times for friendliness and care
  • Staff member Amir commended for kindness
  • Wait times of 30 minutes to 1 hour reported on pickup orders
  • Custom drink orders (sweetness level, ice) not followed as requested
  • Promotion blind box campaign with complex terms that resulted in customer frustration (0.60 shortfall)

What reviews say by service

Specialty Coffee
Specialty drinks consistently well-made; Vietnamese and Spanish latté variants praised for flavor and quality.
Laptop-Friendly / Study Cafes
Clean, comfortable space suitable for work; friendly staff create welcoming atmosphere, but slow service during peak times can disrupt focus.

How it compares

  • Rated 4.1 against a 4.41 average across the 93 specialty coffee businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 43
Review volume 98
Review recency 100
Review sentiment 61
Profile completeness 75
Verification 30

Common questions

Is ZUS Coffee a good spot to work from?
Yes. The space is clean and comfortable with friendly staff. However, expect slow service during busy periods, which can affect your experience if you need drinks quickly.
What should I know about custom drink orders?
Custom requests like less ice or less sweet are available via the app, but some customers report orders not being followed correctly. Double-check your drink if you have specific preferences.
Is parking easy here?
No. The IOI Boulevard location is on a busy street where parking is tight and hard to find.

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Last updated 2026-07-04