
Secret Recipe
Half the reviews praise the cakes and staff warmth; the other half report cancelled orders, long waits, and disappointing quality. Service depends heavily on which staff member is working and when you visit. Cake orders seem particularly vulnerable to inconsistency and last-minute cancellation via delivery apps. The venue itself is welcoming with an upstairs seating area, lift access, and clean facilities. Friendly staff like Masrita and Aida are explicitly named as strengths. But food quality swings wildly between "fresh and tasty" and tasting like "plastic cake that has been left unwrapped," and orders for specific items sometimes arrive with wrong proteins.

